Cancellation Policy & Fees – We value your business & ask that you respect our scheduling policies. Time is a limited resource. If you need to cancel or reschedule, please let us know at least 48 hours in advance. Missed appointments & cancellations with less than 48 hours’ notice are subject to a cancellation fee equal to the cost of the scheduled service(s). When you miss an appointment with us, we lose not only your business, but also the potential business of other clients who may have been able to use your unused time. When you schedule an appointment with us, you are agreeing to these policies, with or without a signed waiver. All services require a credit card to hold your reserved time. You will not be charged unless there is a cancellation or no-show. In the event this occurs the card on file will reflect the amount of the services that were to be rendered during the scheduled appointment time.
Group Bookings – Group bookings or packaged services (3 or more services) require a 72 hour cancellation notice & may also require a deposit.
Gift Certificates – Gift certificates are available in any amount & may be purchased “instantly” by clicking the Gift Certificate link. You’ll be able to customize & print your Certificate at your desk instantly, or you may simply email it to the recipient. We also accept SpaFinder gift cards, but there are restrictions on how these particular cards may be redeemed. Gift certificates are redeemable for products & services only & are not redeemable for cash. All gift cards/certificates must be presented at check-in.
Children – Our environment is not appropriate for young children. We ask that you not bring with you any children under the age of 10 years old unless they are receiving services.
Cell Phones – So as not to disturb other guests, we kindly ask that you turn cell phones or pagers to silent or vibrate only mode. Pricing – Prices are subject to change without notice.
Photography – If you do not wish to have your photo used for the advancement of business through forms such as social media, branding and or print let us know immediately.